EasiPadi – EasiKart Support

🎫

0

Today's Issues

🔓

0

Open Issues

✅

0

Resolved Today

🚨

0

Urgent Issues

Branch Overview

Branch	Open	In Progress	Resolved	Urgent	Total

By Category

By Priority

Recent Tickets

Create New Ticket

Fill in the details after receiving WhatsApp complaint

👤 Customer Information

Search Customer by Name or Phone

Customer Name *

Phone Number *

WhatsApp Number

Branch *

Delivery Address

📦 Order Information

Order ID

Subscription Plan

Last Delivery Date

Delivery Time Frame

Next Delivery Date

Delivery Date (this issue)

🚨 Issue Details

Issue Category *

Priority Level *

Description *

👷 Assign to Staff

Delivery Rider

Warehouse Packer

Dispatch Staff

Assigned Support

🔍

All

New

In Review

In Progress

Resolved

Closed

0

🏙️ Lagos

0

🌇 Ibadan

Issue Types by Branch

🏙️ Lagos

🌇 Ibadan

🔍

Riders

Packers

Dispatch

⏱️

–

Avg Resolution (hrs)

📅

0

This Week

🗓️

0

This Month

🎯

0%

Resolution Rate

7-Day Trend

Status Breakdown

💡 Resolution Suggestion Engine

Issue Category	Suggested Resolution

Export Reports

${['Branch Complaints','Staff Performance','Complaint Trends','Customer History'].map((r,i) => `

${['📊','👷','📈','👤'][i]} ${r}

Export ${r.toLowerCase()} data

`).join('')}

Customer Database

🔍

Riders

Packers

Dispatch

Delivery Riders

System Users

Manage who can access EasiPadi

General Settings

Dark Mode

Switch between light and dark theme

Alert Threshold

Complaints in 30 days before alert fires

Your Name

Display name in the system

Your Role

Current system role

Issue Categories

Subscription Plans

Resolution Suggestions